Privacy Policy
- Effective date
- July 30, 2026
- Last updated
- July 30, 2026
- Contact
- Support@tribetrip.ai
- App
- TribeTrip (iOS & Android)
- Operator
- TribeTrip contact Support@tribetrip.ai for legal entity details
1. Introduction
TribeTrip (“we,” “us,” or “our”) helps groups plan trips together itineraries, travel plans, budgets, packing, chat, voting, and related tools. This Privacy Policy explains what information we collect, how we use it, and your choices.
By using TribeTrip, you agree to this Policy. If you do not agree, do not use the app.
2. Information we collect
2.1 Account information
- Email address and password (authentication)
- Display name and optional profile photo
- Account session data so you stay signed in
2.2 Trip and planning content you provide
- Trip details (name, destination, dates, description, trip type, cover image, optional trip password)
- Itinerary activities (including private activities visible only to you)
- Activity suggestions, votes, RSVPs, comments
- Travel plans (flights, hotels, passenger/+1 names, notes)
- Packing lists (shared and personal)
- Expenses, budget totals, cost splits, and payment-tracking status
- Organizer pay links (e.g. Venmo, Cash App, PayPal, Zelle, or other URLs you enter)
- Group chat messages and images; polls
- Invites (email addresses you invite to a trip)
- Roles and membership (e.g. Organizer / member)
2.3 Device and technical information
- Device type, OS version, app version
- Push notification tokens (if you allow notifications)
- Basic diagnostics / crash or error logs needed to run the service
- Approximate usage events related to subscriptions and feature access
2.4 Biometrics (optional)
If you enable Face ID / Touch ID / fingerprint login:
- Biometric data is processed by your device’s operating system
- We do not store your biometric templates on our servers
- We may store a flag / secure credential on your device so biometric unlock can work
2.5 Payments and subscriptions
- In-app purchases (TribeTrip Plus) are processed by Apple App Store or Google Play, and subscription status may be synced via RevenueCat
- We receive subscription/entitlement status (e.g. active, canceled, renewal/expiry dates) not your full card number
- TribeTrip’s Payment Tracker does not process, move, or verify money transfers between travelers
2.6 Information from other users
Trip members and organizers may add content that includes your name, email (for invites), payment assignment status, or references to you in chat, expenses, or activities.
3. How we use information
We use information to:
- Provide and operate TribeTrip (accounts, trips, itinerary, travel, budget, packing, chat, polls, notifications)
- Show shared trip content to trip members and private activities only to their creators
- Send transactional emails (e.g. signup verification, password reset, trip invites)
- Send push notifications you enable (chat, payment reminders, activity approvals, etc.)
- Manage Free vs Plus features and traveler capacity
- Improve reliability, security, and support
- Comply with law and enforce our Terms
5. Payment Tracker disclaimer (privacy-related)
TribeTrip may store pay-link URLs and who was asked to pay / marked sent / confirmed. We do not:
- Hold funds
- Process peer-to-peer payments
- Verify that money was actually sent or received outside the app
External payment apps (Venmo, etc.) have their own privacy policies.
6. Data retention
We keep account and trip data while your account is active and as needed to provide the service. Organizers may delete a trip. You may request account deletion by contacting us at Support@tribetrip.ai. We may retain limited records for legal, security, or dispute purposes.
7. Security
We use industry-standard measures (including encrypted transport and access controls). No method of transmission or storage is 100% secure.
8. Children’s privacy
TribeTrip is not directed to children under 13 (or the minimum age required in your region). We do not knowingly collect personal information from children under that age.
9. Your choices & rights
Depending on your location, you may have rights to access, correct, delete, or export your data, or object to certain processing. Contact Support@tribetrip.ai.
In-app choices typically include:
- Updating profile information
- Turning biometrics on/off
- Notification permissions (device settings)
- Leaving a trip or asking the organizer to remove you
- Managing / canceling Plus through Apple or Google subscription settings
- Logging out
10. International users
Our providers may process data in the United States or other countries. By using TribeTrip, you understand your information may be transferred to those locations with appropriate safeguards where required.
11. Changes
We may update this Policy. We will post the new effective date in the app or on our site. Continued use after changes means you accept the updated Policy.
12. Contact
Questions about privacy: Support@tribetrip.ai
Mailing address: available on request via the same email.